Monday, November 17, 2008
Can You Hear Me NOW?
Raise your hand if you still use a landline phone. I'm guessing the only people who raise their hand are those who are over thirty-five.
I was a late adopter of the cell phone. They caught me at an in-between phase. My children were out of the house, so I didn't need to keep track of them. I worked from home and I didn't do a lot of driving in the city. I finally got a cell phone two years ago. Rumor has it I was the last person in Southern California to actually own one.
I'm still not wired. I only give the cell number to family members and if I'm meeting someone for coffee. The number isn't on my business card and I'd rather leave it that way. I don't even have a camera on my cell. The worst part is I only have 450 minutes a month.
I have been without my landline phone for thirteen days. Ugh! I won't go into detail about how it happened. Suffice it to say, we were trying to streamline our operation, acquire fiber optics and eliminate a second phone line. Somehow there was a SNAFU and I'm in a desparate situation.
I've used up all my cell phone minutes and have spent at least two hours a day on the phone with Verizon trying to get it resolved. Tech support has been very pleasant, apologetic and unable to solve the problem. The worst thing about the whole situation is I can never talk to the same person twice. So every single time I call the toll-free number, I have to explain the situation all over again.
My husband admires my ability to stay cool and calm. I got emotional last Wednesday and the tech hung up on me. I've learned that they are the link to my getting a number and I'm nice or else.
Now, in the total horrors that is occurring in the world right now, I realize that being without a phone seems really petty. On the other hand, there are certain things we expect in life. A phone is one of them.